True Impact of Incompetent Uncaring Leaders | #Leadership #PeopleSkills
by Kate Nasser | 4 Comments »
When we picture incompetent uncaring leaders, we don’t often think of the true impact on everyone. We speak of leaders’ specific actions or lack of action and the resulting trouble they create. Yet what is the true impact of incompetent uncaring leaders? This is worth considering if you want to become a leader. It is also critical for those choosing who the leaders will be.
True Impact of Grossly Incompetent Uncaring Leaders. Image by mckinney75402 via Flickr Creative Commons License.
Impact of Incompetent Uncaring Leaders
As a consultant, I have coached many leaders on improving their leadership skills. Most of them improve because they want to be great leaders. They listen to feedback, change their behaviors, and continuously learn and grow. They aren’t perfect yet they work toward excellence.
Incompetent Uncaring Leaders:
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Have little interest in changing and growing
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Think that emotional intelligence is a bunch of hooey
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Make everything all about themselves
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Make things up instead of finding and speaking the truth
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Treat people with great disregard
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Surround themselves with people who flatter them
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Have poor planning and strategy skills
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Make poor decisions or none at all
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Take credit for other’s success and blame others for the failures
The True Impact of All This
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A giant void. As the incompetent uncaring leaders don’t change and grow, people are left wanting for true leadership.
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Poor morale. Working for a narcissistic disdainful leader makes people feel unimportant and unappreciated.
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Loss of trust. No trust in the leader often creates mistrust among those who must struggle to survive in this negative space.
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Daily never-ending chaos. Incompetent uncaring leaders who have poor planning and strategy skills, create constant unrest and struggle.
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Failure and hopelessness for everyone. When people work for leaders who are failing, they fail too. It’s a horrible feeling to know you can’t succeed no matter what you do — because you work for incompetent uncaring leaders.
To put it simply …
Everything incompetent uncaring leaders do that they shouldn’t do and everything that they should do and don’t do falls on and impacts others.
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
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Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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You had me right from the title. You’ve hit on it so well here. The one thing that disappoints me, based on my personal experience within organizations and my coaching client’s experience, there are still far too many out there getting promoted again and again. Sometimes it’s because they’re good with clients. I think you and I know that’s not enough.
Alli
Hi Alli,
It could be because they are good with clients as you say.
Some other reasons … they:
I remember one case in particular. The leader of the call center was not right for the job. This leader called a meeting of all the agents and yelled at them about metrics and how they needed to work harder. Morale was already low. This was the worst thing to do. When I reported back to the next level up what I witnessed and suggested they move the leader out of that role and into something else, they said to me “but we sent that leader to Thunderbird leadership training.” In their eyes, since they had sent the leader off to an expensive leadership course, it must mean that the leader was effective now. In truth, they struggled with reversing their decision because they had a) made the decision b) defined great leadership as “completing the leadership course.”
Eventually they did move that leader out but the damage was done.
Kate
“A giant void. As the incompetent uncaring leaders don’t change and grow, people are left wanting for true leadership.”
Yes and many people think this style of leadership IS leadership so they try to emulate it. And so it propagates and we have a greater pool of incompetent and/or uncaring leaders.
Spot on Bill. People often think of a void as empty yet a leadership void “propagates” (as you say) many detrimental effects that can take a long time to correct.
Thank you for weighing in on this topic of the impact of incompetent uncaring leaders.
Kate