Workplace Civility: Reasons Leaders & Teams Still Resist | #Leadership

Why do leaders, managers, and teammates, still resist workplace civility? It’s a head-scratcher moment for sure. Admittedly each person wants others to treat them well. Then why isn’t each and every person treating others well? Well here’s why workplace civility is still not the norm.

Workplace Civility: Image is the word civility.

Workplace Civility: Reasons Why Leaders, Managers, and Teammates Still Resist It. Image by Paul Mison via Flickr Creative Commons License.

Image by Paul Mison via Flickr Creative Commons License.

Reasons Why Leaders & Teams Still Resist Workplace Civility

There are companies I consult to where civility is the norm. There are many where it isn’t what you hear most of the time. Here’s why.

Reasons Why Civility Is Not Always the Norm in Workplaces

  1. People mistakenly equate it with being fake. Being civil to others doesn’t mean you aren’t honest. It means you show respect to others when you speak. In other words, you can be authentic and honest at the same time.

  2. They believe it slows everything down. I always chuckle when I hear this. It’s ridiculous. Using a positive tone of voice and respectful words doesn’t slow anything down.

  3. Some claim “it just takes too much effort.” Well, self-control and self-awareness are worth the effort. When you treat others well — even in disagreement — everyone can see different views and succeed.

  4. Many leaders still focus purely on results. They don’t think that positive human interaction impacts outcomes. Yet, studies show it does.

  5. They don’t know how to be civil or how to teach and model it to others. There are many ways to learn including my workshops, books, and online resources. I would be pleased to help you!

Compelling Reasons: Image is Kate Nasser quote about civility.

Civility doesn’t weaken your message. It helps others hear it. ~ Kate Nasser, The People Skills Coach™

Workplace Civility: Key Reminder

Remember that the culture you have in the workplace will spill over to interactions with customers. And civility does matter when speaking with customers. You gain a competitive advantage through positive human communication. Workplace civility really matters.

How does workplace civility help you & your teams’ morale?

From my professional experience to your success,
Kate Nasser, The People Skills Coach™, Author, Leading Morale

Related Post:
13 Emotionally Intelligent Leadership People Skills
18 Things Respected Well-Liked Leaders Consistently Do

©2023 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email for permission and guidelines. Thank you for respecting intellectual capital.

Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.

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