Workplace Personality Conflicts: Seek Results Not Revenge | #leadership
by Kate Nasser |
Workplace Personality Conflicts: Results Beat Revenge
In a previous post on people skills for social media greatness, I highlighted specific well-intentioned behaviors that can offend and block success.
One reader commented that anyone can get offended so it’s a wash. Getting even is fair play, right? No, not right. It’s a sad descent into workplace personality conflicts that are very avoidable with professional people skills.
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There are serious business consequences to employees seeking revenge instead of results. Perhaps the biggest one is missing out on what teams can achieve with professional people skills vs. the resulting isolation of workplace personality conflicts.
Workplace Personality Conflicts: Seek Results Not Revenge
Tugs-of-war over personality styles stifle communication — the instrument of success. Leaders who realize the power of coaching employees through workplace personality conflicts also realize great long term results. They don’t let differences isolate team members and block success.
These leaders address silent tugs-of-war and more active workplace personality conflicts.
- Who does the adapting? Everyone. When employees approach you with issues of communication style differences, coach all to adapt to reach great results.
- Which one of the personality types produces the best results in business? None of them. Business is complex. It involves people with different occupational views. These people have different personality and communication styles. It is the fusion of natural talents that delivers results.
- What is the difference between a tug-of-war and a lively disagreement of ideas? Tugs-of-war are not productive. Active discussions of differing views are. Tugs-of-war strive to maintain position to win. Active discussions explore and adapt to achieve a shared success. Teams and organizations succeed when employees adapt to and work with different communication styles not battle over which communication style is right! Strive to be excellent, not right.
The Questions That Transform Workplace Personality Conflicts
When personality style differences appear, ask yourselves:
- What can I learn from this person?
- How will I grow from working with this different style?
- What results can we achieve through this diversity that we can’t without it?
- How can I move toward results while still respecting the other persona’s views and personality style?
- How can I best ask for respect of my style while still contributing to the end results?
- What common ground do we have that we can elevate for success?
- How can we communicate well even with all our differences?
High performing teams share an incredible desire for results. Revenge toward each other is not their motivator. They contribute their skills, knowledge and talent. They flex and adapt to turn diversity into golden nuggets of success.
Inspire them to flex and adapt. Book the Quick Spot & Adapt™ workshop. By moving past the typical personality labels, this workshop has people quickly spotting differences and adapting easily. Join the thousands who have attended this powerful and fun workshop. They have learned and use the people skills Quick Spot & Adapt™ techniques to replace workplace personality conflicts with success!
How well are your teams doing? Are they stuck in silent tugs-of-war over personality differences or easily tapping diversity to produce tremendous results?
From my professional experience to your success,
Kate Nasser, The People Skills Coach™
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©2012-2015 Kate Nasser, CAS, Inc. Somerville, NJ. I appreciate your sharing the link to this post on your social streams. However, if you want to re-post or republish the content of this post, please email firstname.lastname@example.org for permission and guidelines. Thank you for respecting intellectual capital.
Kate Nasser, The People Skills Coach™, delivers coaching, consulting, training, and keynotes on leading change, employee engagement, teamwork, and delivering the ultimate customer service. She turns interaction obstacles into interpersonal success. See this site for workshop outlines, keynote footage, and customer results.
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~Kate Nasser, The People Skills Coach™