Why deliver customer service, teamwork, and people skills training? Aren’t these skills inborn? No, not in everyone. Personality differences and global diversity make interactions with colleagues and customers ripe for miss-hits and conflicts. Moreover, managers and team leaders need special training in leading diverse teams through tough times of change.
Decision makers have chosen CAS, Inc. workshops to:
- Deliver truly memorable customer service and technical support.
- Turn team and global diversity into collaborative success.
- Magnify team members’ value to the business through professional people skills development.
- Break through resistance to change by teaching leaders and teams to overcome the comfort of habit.
Click on the workshop links below for more information:
- Quick Spot & Adapt™ to Work Well w/ Any Personality Type
- Delivering the Ultimate Customer Service
- Beyond Certification: Advanced Customer Service & Teamwork for IT Technical Teams
- Off-Shored Teams: Satisfying USA Customers
- Team Building Across Organizational Lines
- Thriving in Change – Developing Change-Ability
Contact CAS, Inc. to tap my 25+ years of experience in cultivating memorable customer service, talent magnifying teamwork, and professional people skills.